Terms & Conditions

Terms and Conditions

Introduction

Welcome to Auroma! These Terms and Conditions govern your use of our website www.myauroma.co.uk and the purchase of products from Auroma. By accessing our website and/or making a purchase, you agree to comply with and be bound by these Terms and Conditions.

General Information

The website on which these Terms of Sale appears (“Our Site”) is owned and operated by, and the words “We/Us/Our” in these Terms of Sale mean, MY AUROMA LTD, English and Welsh Company Number 15932694, which deals only in business

    Company Information:
    • Company Name: MY AUROMA LTD
    • Company Number: 15932694
    • Email: contact@myauroma.co.uk
    • Registered Address: 124-128 City Road, London, England, EC1V 2NX
      Changes to Terms: We may update these Terms and Conditions from time to time. The latest version will be posted on our website. Your continued use of our website or services constitutes acceptance of any changes.

        Use of Our Website

        Eligibility: You must be at least 13 years old to use our website and make purchases. By using our website, you represent and warrant that you are of legal age and capable of entering into a binding contract.

        Account Registration: To make a purchase, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

        Prohibited Activities: You agree not to:

          • Use our website for any unlawful or fraudulent purposes.
          • Interfere with or disrupt the website’s functionality or security.
          • Post or transmit any harmful or malicious content.
          • Attempt to gain unauthorised access to any part of the website or its systems.
        Products and Orders

          Product Descriptions: We strive to provide accurate and detailed descriptions of our products. However, we do not guarantee that the product descriptions are completely accurate, complete, or error-free.

          Pricing: Prices are listed in Pound Sterling and are subject to change without notice. We reserve the right to modify prices at any time.

          Orders: All orders are subject to acceptance and availability. We may refuse or cancel any order at our discretion, including orders that are suspected of fraud or abuse.

          Payment: Payment must be made using the methods specified on our website. You agree to provide accurate payment information and authorise us to process the payment for your order.

           

          Shipping and Delivery

            Shipping: We offer shipping to locations specified on our website. Shipping costs and delivery times will be provided at checkout.

            Delivery: Delivery times are estimates and are not guaranteed. We are not liable for delays caused by shipping carriers or unforeseen circumstances.

            • Risk of Loss
            • Risk of loss or damage to the products passes to you upon delivery
              Returns and Refunds

                Returns: We accept returns in accordance with our Returns and Refunds Policy. Products must be returned within 90 of receipt and must be in their original condition and packaging.

                Refunds: Refunds will be processed in accordance with our Returns and Refunds Policy. We will issue refunds to the original payment method used for the purchase.

                Intellectual Property

                Ownership: All content on our website, including text, images, logos, and trademarks, is the property of Auroma or its licensors and is protected by intellectual property laws.

                Use of Content: You may not reproduce, distribute, or create derivative works based on any content from our website without our prior written consent.

                  Limitation of Liability

                    No Warranties: Our website and products are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted or error-free.

                    Limitation of Liability: To the fullest extent permitted by law, Auroma shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

                      Indemnification

                        You agree to indemnify, defend, and hold harmless Auroma and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of our website or violation of these Terms and Conditions.

                        Governing Law

                          These Terms and Conditions are governed by and construed in accordance with the laws of United Kingdom. Any disputes arising from or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in United Kingdom.

                          Contact Information

                            If you have any questions or concerns about these Terms and Conditions, please contact us at: contact@myauroma.co.uk