Privacy Policy

Privacy Policy

Introduction

Welcome to Auroma! We are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: This includes information that identifies you personally, such as your name, email address, phone number, billing address, and shipping address. This information is collected when you make a purchase, create an account, or contact us.
  • Payment Information: When you make a purchase, we collect payment information such as credit card numbers and billing details. We use secure payment gateways to process these transactions.
  • Order History: We keep records of your orders and purchases to provide you with a better shopping experience and for customer service purposes.
  • Website Usage Information: We collect information about your visit to our website, including your IP address, browser type, referring website, and browsing activity. This helps us understand how you use our site and improve your experience.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with our website. Cookies help us remember your preferences and provide a more personalized experience.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To fulfil your orders, process payments, and provide you with shipping and delivery information.
  • To Improve Our Services: To understand your preferences and improve our website, products, and customer service.
  • To Communicate with You: To send you order confirmations, updates, promotional offers, newsletters, and other relevant information. You can opt-out of promotional communications at any time.
  • To Personalise Your Experience: To tailor our website and marketing efforts to better suit your interests and preferences.
  • To Ensure Security: To protect against fraudulent or unauthorized activities and ensure the security of our website and services.
    Sharing Your Information

      We do not sell, rent, or trade your personal information to third parties. We may share your information in the following situations:

      • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are obligated to protect your information and use it only for the purposes for which we have engaged them.
      • Legal Requirements: We may disclose your information if required by law, in response to legal processes, or to protect our rights and the safety of our users.
      • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you of any such changes and how they may affect your information.
        Data Security

          We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

          Your Choices and Rights
            • Access and Correction: You have the right to access, update, or correct your personal information. You can do this by logging into your account or contacting us directly.
            • Opt-Out: You can opt-out of receiving promotional emails and communications by following the unsubscribe link provided in each email or by contacting us.
            • Cookies: You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.
              Children's Privacy

                Our website and services are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

                Changes to This Privacy Policy

                  We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

                  Contact Us

                    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

                    Email: contact@myauroma.co.uk