Frequently Asked Questions

An inspired fragrance is our own interpretation of a well-loved designer or niche scent. Each Auroma fragrance is created to capture the character and feel of the scent it’s inspired by, so you can enjoy the experience you love at a fraction of the price.

Our fragrances are designed to be close interpretations, but they are not identical to the originals and are not the original products. Fragrance also develops differently on everyone’s skin, so the way a scent wears can vary from person to person.

No. AUROMA is an independent brand and is not affiliated with, endorsed by or connected to any of the designers or trademark owners mentioned on our site. Brand names are used for comparison and identification only.

Use the search bar to type the name of the fragrance you love, or tap See Our Dupe List on any product page to see every Auroma scent alongside the fragrance that inspired it.

All of our 100ml fragrances are Eau de Parfum with a 20% perfume oil concentration, one of the richest everyday fragrance strengths.

Our fragrances typically last 6–8 hours, based on our own testing and feedback from our customers. Longevity can vary with the scent itself, your skin type and the weather. Fresh, citrus scents naturally fade a little faster, while warm, sweet and woody scents tend to linger for longer.

For the best wear, apply to moisturised skin on your pulse points (wrists, neck and behind the ears), and don’t rub your wrists together. A light spritz on clothing can help the scent last even longer.

Each scent is labelled Male, Female or Unisex to help you browse, but scent has no rules. Wear whatever you love.

Yes. All Auroma fragrances are vegan and cruelty-free.

Keep your bottles somewhere cool and dark, away from direct sunlight, heat and humidity. Bathroom windowsills are best avoided. Stored well and with the cap on, your fragrance will stay at its best for longer.

Full ingredients are listed on the packaging. If you have sensitive skin or known allergies, check the ingredients and do a patch test before first use. Avoid applying to broken or irritated skin.

Pick any 100ml scents you like: mix and match men’s, women’s and unisex. The more you choose, the more you save:

• 3 × 100ml for £24.99
• 5 × 100ml for £39.99
• 8 × 100ml for £49.99
• 10 × 100ml for £64.99
• 16 × 100ml for £94.99

Yes. If you’ve found your signature scent, you can stock up by choosing it as many times as you like.

Yes. Add an Auroma Gift Box to your order for £1.99, or choose our 3 × 100ml (£4.99) or 8 × 100ml (£9.99) gift boxes to present a bundle beautifully. Perfect for birthdays, Christmas and special occasions.

Orders placed before 1pm, Monday to Friday, are dispatched the same day. Orders placed after 1pm, or at the weekend or on a bank holiday, are dispatched on the next working day. We don’t dispatch at weekends.

UK orders are sent with Royal Mail Tracked 48 for £3.99 and usually arrive within 2 working days of dispatch.

Yes, we deliver to Ireland, France, Germany, Italy, Spain, the Netherlands, Belgium, Austria, Portugal, Poland and the Czech Republic for £5.99, usually within 3–5 working days.

Once your order has been dispatched, you’ll receive a confirmation email with your Royal Mail tracking link so you can follow your parcel all the way to your door.

We accept Visa, Mastercard, American Express, PayPal, Shop Pay, Apple Pay and Google Pay. You can also spread the cost with Klarna or Clearpay at checkout.

Because we dispatch so quickly, please contact us as soon as possible with your order number. We’ll do our best to help, but we can’t guarantee changes once your order has been packed.

Sorry about that! Please contact us within 7 days of delivery with your order number and a photo of the issue. We’ll arrange a replacement or a full refund, and we’ll cover any return postage.

You can return unused, unopened products in their original packaging within 90 days of delivery. For hygiene reasons, we can’t accept returns on fragrances that have been opened or used. Read our full Returns & Refunds Policy.

Contact our team with your order number and the items you’d like to return. We’ll send you a Return Authorisation Number and instructions. Return postage is paid by the customer unless the item is faulty or we made a mistake.

Once your return arrives and has been checked, we’ll process your refund to your original payment method and email you to confirm.

Email us at customer.service@myauroma.co.uk or use our contact page. Please include your order number so we can help you faster.